Over the past 15 years I have been involved in working with senior leaders to become better at what they do, to become more successful in their organizations and to be more skilled at leading all those who happen to be there working with them. I’ve met all kinds of leaders and at different stages of their careers; some first time managers, others experienced running large divisions and some at the very top. Each individual has been unique in their own way and I can remember their stories clearly in my mind. At the same time I try to think about what actions and behaviours have made some…